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How to use hearing options in iOS 10 for iPhone/iPad/iPod Touch

How to use hearing options in iOS 10 for iPhone/iPad/iPod Touch

Please note that options vary between Apple devices and your device may not support all the features mentioned in this article.

The options covered by this article are:

Open the Accessibility settings:

  1. Tap the ‘Settings’ icon on your home screen. Fig 1.

    Fig 1 - Hearing – iPhone/iPad/iPod Touch iOS 10
    Fig 1

  2. Tap on ‘General’. Fig 2.
    Fig 2 - Hearing – iPhone/iPad/iPod Touch iOS 10
    Fig 2
  3. Tap on ‘Accessibility’. Fig 3.
    Fig 3 - Hearing – iPhone/iPad/iPod Touch iOS 10
    Fig 3
  4. Scroll down to the ‘Hearing’ Fig 4.
    Fig 4 - Hearing – iPhone/iPad/iPod Touch iOS 10
    Fig 4 

Hearing Devices

If you have purchased Made for iPhone hearing devices you can set these up through the ‘Hearing Devices’ settings (Fig 5).

Made for iPhone hearing devices have been designed and certified to work with iPhone, iPad and iPod Touch giving users access to many advanced settings that aren’t available to standard Bluetooth hearing devices

Fig 5 - Hearing – iPhone/iPad/iPod Touch iOS 10
Fig 5

For instructions on connecting your Made for iPhone hearing device and a guide to their special features, see the Apple help article: https://support.apple.com/en-gb/HT201466

A list of all the compatible Made for iPhone hearing devices is available at the bottom of the webpage linked above.

Note: Standard Bluetooth hearing devices can be connected to your device using the usual Bluetooth pairing method: Open settings (Fig 1, above) > tap on Bluetooth > tap the Bluetooth on/off toggle if it isn’t already on > select your hearing aid from the list of devices to pair it (you may need to set your device to ‘Bluetooth pairing’).

LED Flash for Alerts

If your iPhone has an LED camera flash you can set it to flash when a notification is received.  This is particularly useful for hearing impaired users. Once enabled, this feature is activated whenever the device is laid face down on a flat surface.

  1. Tap on ‘LED Flash for Alerts’. Fig 6.
    Fig 6 - Hearing – iPhone/iPad/iPod Touch iOS 10
    Fig 6
  2. Tap the toggle switch next to ‘LED Flash for Alerts’. Fig 7.
    Fig 7 - Hearing – iPhone/iPad/iPod Touch iOS 10
    Fig 7
  3. By default, your device will flash when it is in silent mode and a notification is received. To disable this feature, tap the toggle switch next to ‘Flash on Silent’ (Fig 8).  Note: The toggle switch will become greyed out.
    Fig 8 - Hearing – iPhone/iPad/iPod Touch iOS 10
    Fig 8

Mono Audio

Mono audio means that the left and right earphones play exactly the same audio, without any stereo effect. This can be useful if you have better hearing in one ear than the other as the same sound is sent to both earphones. Without this setting enabled, certain stereo sounds get sent to one ear or the other which may make some content difficult to understand.

  1. To enable this feature, tap the toggle switch next to ‘Mono Audio’. Fig 9.
    Fig 9 - Hearing – iPhone/iPad/iPod Touch iOS 10
    Fig 9

Phone Noise Cancellation

To make phone conversations easier to hear when you are in an environment with background noise you can enable ‘Phone Noise Cancellation’. This will reduce the amount of background noise the phone picks up.

  1. To enable this feature, tap the toggle switch next to ‘Phone Noise Cancellation’. Fig 10.
    Fig 10 - Hearing – iPhone/iPad/iPod Touch iOS 10
    Fig 10

Audio Volume Balance

You can adjust the audio balance so that the sound you hear is shifted to the left or right speaker, hearing aid or headphone. This can be particularly useful when combined with ‘Mono Audio’ (see above).

  1. To alter the audio balance, drag the slider to the left or right on the slider bar until you find a balance that suits you. Fig 11.
    Fig 11 - Hearing – iPhone/iPad/iPod Touch iOS 10
    Fig 11

Subtitles & Captioning

When enabled and available, ‘Closed captions and SDH’ (subtitles for the deaf and hard of hearing) offer a text alternative during video playback.

  1. Under the ‘Media’ section, tap on ‘Subtitles & Captioning’. Fig 12.
    Fig 12 - Hearing – iPhone/iPad/iPod Touch iOS 10
    Fig 12
  2. Tap the toggle switch next to ‘Closed Captions + SDH’ to enable this feature. Fig 13.
    Fig 13 - Hearing – iPhone/iPad/iPod Touch iOS 10
    Fig 13
  3. You can choose the style of the captions by tapping on ‘Style’. Fig 14.
    Fig 14 - Hearing – iPhone/iPad/iPod Touch iOS 10
    Fig 14
  4. You can choose from one of the pre-configured caption styles (Default, Large Text or Classic) or you can design your own.If choosing from the preconfigured options, tap an option to select it. You can see a preview of the style at the top of the screen. (Fig 15).

    Note: you can see a full-screen preview by tapping on the ‘full-screen arrows’, circled in Fig 15
    Fig 15 - Hearing – iPhone/iPad/iPod Touch iOS 10
    Fig 15
  5. If you wish to create your own style, tap on ‘Create New Style’. Fig 15.Choose from the options that appear on the next screen (Fig 16). Name your style under ‘Description’ and click ‘Save’.
    Fig 16 - Hearing – iPhone/iPad/iPod Touch iOS 10
    Fig 16

When you are happy with your settings, either tap the back button in the top left of the screen to return to the main ‘Accessibility’ settings screen or press your device’s ‘Home’ button to return to the home screen.

Created on: September-05-2017

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