How to use hearing options on a Windows 10 Phone

• TTY
• Telecoil

TTY

If you use a teletypewriter (TTY) you can use your Windows Phone with the TTY (sometimes also referred to as TDD) to make a phone call:

Note: Not all phones support TTY/TDD

1. Plug your phone into the TTY using the appropriate cable and connector for the headset
2. On the sign in screen, choose ‘Ease of Access’ Fig 1.Note: if your phone does not have ‘Ease of Access’ on the sign-in screen you can find it under ‘Settings’.
   
   Fig 1
3. Choose ‘More Options’ from the list. Fig 2.
   
   Fig 2
4. TTY mode is the second option down. Tap the drop down menu and select ‘Full’ Fig 3.
   
   Fig 3
5. Turn on the TTY and make your call.
6. To return to the home screen press the Window button at the bottom center of the screen.  

Telecoil

Telecoil can be turned on to transmit a call directly to a hearing aid that is in telecoil mode. This greatly reduces background noise.

1. Choose ‘Ease of Access’ from the sign in screen on your Windows 10 phone. Fig 4. Note: if your phone does not have ‘Ease of Access’ on the sign-in screen you can find it under ‘Settings’.
   
   Fig 4
2. Choose ‘More Options’ at the end of the list. Fig 5
   
   Fig 5
3. Tap the Telecoil switch to ‘On’ Fig 6
   
   Fig 6
4. To return to the home screen press the Window button at the bottom center of the screen.

More information:

There are many apps that may be useful for people who are deaf or hard of hearing.
https://www.hearinglink.org/living/loops-equipment/useful-apps-for-hearing-loss/

http://deafunity.org/article-interview/top-10-apps-for-deaf-people/